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FAQ
  • Q
    What's your payment term?
    A

    T/T 30% deposit for arranging mass production, and T/T 70% balance payment against BL copy.

  • Q
    What's the delivery time?
    A

    Generally, it will take roughly 45 days to arrange shipment after receiving your advanced payment. The specific time depends on the order items and quantities.

  • Q
    How about your package?
    A

    We usually use color box and outer carton. Customized packaging is available.

  • Q
    Are you a direct manufacturer or a trading company?
    A

    We are a direct manufacturer.

  • Q
    Where is your factory?
    A

    It’s in Ningbo City, Zhejiang Province.

  • Q
    Can you customize the products?
    A

    Yes, we can customize the products according to customers’ drawings and samples.

  • Q
    How is the production capacity of your company?
    A

    We have 6 production lines to ensure daily production capacity of 10,000 pieces and the number is still increasing.

  • Q
    How do you ensure the quality of your products?
    A

    We have a complete quality management system, from raw material procurement to final product shipment, every steps have very strict quality checks.

  • Q
    How do your packaging ensure products safety?
    A

    Our packaging design considers the need for product protection. Each item is carefully packed to ensure safe delivery to its destination.

  • Q
    How to deliver the goods to us?
    A

    Usually we will ship the goods by sea.

  • Q
    How long can I get the reply after sending the inquiry?
    A

    Generally, we will reply you within 24 hours in working day.